An automation center of excellence (COE) includes the people, processes, and technology necessary to maximize the benefits of automation, including robotic process automation. It is crucial to finding new automation opportunities, scaling your automation within the organization, and carrying out a long-term vision.
This handbook guides business leaders through the process of designing and building a center of excellence for automation. It will answer the following questions.
- Why all the hype about automation COE?
- Who needs an automation COE?
- What is an automation COE?
- What is the strategy for deploying an automation COE?